Terms and Conditions

By visiting this website, using it, or buying products and or services from www.savvyconcepts.co or Savvy Concepts LLC, you agree to these terms and conditions and the general TERMS OF USE of our website. Please read them carefully.
By visiting or buying services at www.Savvyconcepts.co or using any of Savvy Concepts' products and services, you agree to these terms and conditions and the general TERMS OF USE of our website. Please read them carefully. Your use of this website and any Savvy Concepts' product or service is also subject to our PRIVACY POLICY and any additional conditions specific to that product or service.

Privacy Policy
At Savvy Concepts, we do not share, sell, disclose, or otherwise use your personally identifiable information other than to provide you with the services you have requested. We use licensed third party payment service providers for payment processing, so we do not store any credit card information on our website or databases. All our operations and those of our third-party payment processors comply with industry best practices, including Visa Rules and Regulations, the MasterCard Rules, the American Express Merchant Operating Guide, and the Discover Network Rules.

Document Formats and Contents Rights
We reserve the right to use formats, styles, and general appearances of finalized documents and to modify resumes, cover letters, LinkedIn profiles (which would always include removing personally identifiable information) to promote or explain our products and services.

By purchasing a service from our site, you, therefore, grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information.

User Submitted Content
By posting content on our website, you represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply. We assume no responsibility or liability for any content posted or submitted by you or any other third party.

If you submit a testimonial to us, you agree, give permission and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name, last initial, city and state. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials before use.

On Guaranteed Outcomes
Please note, while we do our best to deliver documents that meet the requirements as provided in the job descriptions sent to us by clients and employers, Savvy Concepts does not guarantee interviews or jobs. Decisions on how, who and when to interview and hire are at the sole discretion of employers, and Savvy Concepts has no control over such decisions.

Delivery Policy
We deliver all individual orders within a maximum of 5 working days, and bulk orders within 7 working days. We usually alert our clients beforehand in case of any reasons that could impact the delivery timelines. If the customer is agreeable to an adjusted delivery date, we proceed accordingly.

However, in cases where such an agreement is not possible, we will issue a full refund for all the money paid within 48 hours of getting the client's request for a refund.

By ordering our services you accept that you shall not hold Savvy Concepts liable, legally or otherwise, for any missed or lost interview or employment opportunities that may arise from the delivery or failure to deliver the documents within the agreed timelines.

Quality of Output
We provide professionally written documents that match the international standards endorsed by recruiters and American resume writing authorities: CPRW, NRWA, and PARW. These will be the standards used in evaluating and making determinations in case of any claims of customers' dissatisfaction with our work.

Cancellation Policy
You may cancel your order and request a refund provided this is done within 4 hours of making payment. You can do this by writing to our customer service via email: customerservice@savvyconcepts.co.

The email should contain the full name of the person making the request, the name contained in the documents sent with the order, as well as the amount that was paid. The refund will be processed and issued within 48 hours of receiving your request to cancel the order.

The funds are channelled back via the same payment method that the customer used when placing the order.

Refund Policy
Our services are backed by a 100% refund policy. If you’re unsatisfied with our services, or In case of customer dissatisfaction, we will review your case and either assign a new writer to fulfil your requirements or recommend a refund.

All refunds are processed within 48 hours from the time the customer service team recommends a refund.

The funds are channelled back via the same payment method that the customer used when placing the order.